Security Guides

Practical steps for when something goes wrong online.

Nerva IR's identity-theft recovery checklist
8 min read

Someone Stole My Identity — What to Do Right Now

Whether it was phished, breached, or stolen, the first hours matter. A step-by-step guide to freezing your credit, filing an official identity-theft report, and locking down what's exposed.

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Nerva IR's incident flow for an unsolicited payment from a stranger
6 min read

Someone Sent Me Money by Mistake and Wants It Back — Is It a Scam?

An unexpected payment lands in your account, then a stranger messages you asking for it back. Don't send it. Here's what's really going on and how to handle it.

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Nerva IR's incident flow for reporting a suspicious job offer
5 min read

How to Spot a Fake Job Offer (And What to Do If You Already Fell for One)

The job market is tough, and scammers know it. Here's how to recognize a fake job offer, and what to do if you're already involved.

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Nerva IR's plain-language verdict screen designed for non-technical users
6 min read

How to Protect Your Parents from Online Scams (Without Becoming Their Full-Time IT Department)

Your parents are smart, capable people. Scams are specifically designed to exploit trust and urgency. Here's how to set up systems that help — without hovering.

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Nerva IR's financial recovery flow for an online scam
7 min read

What to Do After Being Scammed Online — A Complete Recovery Guide

If you've been scammed, you're not stupid — scammers are professionals. Here's the complete step-by-step plan for what happens next.

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Nerva IR flagging a fake website with a mismatched URL
5 min read

I Entered My Details on a Fake Website — Now What?

It looked real. The logo was right, the layout was convincing. But the URL was wrong — and what happens next depends on what you typed in.

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Nerva IR's account recovery checklist after a password is compromised
6 min read

Someone Has My Password — What to Do Right Now

Leaked in a breach, phished off a fake page, or shared with the wrong person — here's the 15-minute plan to lock the attacker out.

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Nerva IR's incident checklist after clicking a phishing link
6 min read

What to Do If You Clicked a Phishing Link

You clicked. Now what? A step-by-step guide to containing the damage and securing your accounts before it's too late.

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